• All orders are packed and sent on Tuesdays and Fridays.

  • Domestic orders (within Australia) will be received within 5 working days of the closest Tuesday or Friday of your order.

  • International orders (outside of Australia) will be received within 14 days of the closest Tuesday or Friday. Some countries hold packages at customs for longer, and we are not responsible for any customs or import fees.

  • Ashley Freeman is not responsible for the refund or resend of any package that goes missing once in the hands of Australia Post. If you wish to insure your purchase, please email immediately after placing your order.